If for whatever reason you are not fully satisfied with your purchase you may send your unused items back to us in the same manner they were received within 20 days. We do not accept any returns after this time period. A 20% service fee (restocking) will incur if return is without fault.
To initiate a return, Enter your order number and email address BELOW Customers are responsible for shipping costs on all returns excluding those that are damaged or mis-shipped. All returned merchandise must have a valid return authorization number (known as a RA number).
Refunds (if applicable)
Once your unused return is received and checked in, an email notification will be sent to you confirming your refund. Credit for the purchase price of the item will automatically be applied to your account within 5-10 business days after receiving the product.
All orders shipped to Canada are final, and we will not accept any return requests for those orders.
3560 Corporate Drive
Attn: Rugsdecor.com Returns
Please note: Merchandise returned damaged, without a return authorization number (RA number) or more than 20 days after the RA number was issued may be refused or incur a 20% service fee.